FAQs

Simply choose your favorite Noah’s Tales™ product, select the size or style you want, and click “Add to Cart.” If it’s a personalized item, you’ll be asked to upload a photo or enter a name before checkout. Then follow the checkout steps to securely complete your order.

Yes! We specialize in personalized creations at Noah’s Tales™. You can explore all of our customization options on our Personalized Collection Page featuring storybooks, cartoons, coloring books, and a wide range of custom merchandise.

We offer both digital downloads and physical keepsakes, including personalized T-shirts, cozy sherpa blankets, puzzles, journals, backpacks, phone cases, and even holiday-themed gifts like Halloween or Christmas shirts.

Simply choose your favorite item from that page, upload a clear photo of your child, and type their name exactly as you’d like it to appear. Our team will bring your child into the world of Noah’s Tales™ — turning their imagination into a one-of-a-kind story, cartoon, or gift they’ll treasure forever.

If you notice a mistake right after placing your order, contact us immediately at support@noahstales.com. We’ll do our best to stop production if it hasn’t started yet. Once an order begins printing, we can’t make changes or cancel it.

We recommend JPG or PNG files under 30 MB. The higher the quality, the better your final product will look.

You’ll receive a tracking link by email once your order ships. You can also check your order status anytime using your order number.

Because each product is made to order, we only accept returns for items that arrive damaged or with a printing error. Please review sizing and personalization carefully before checkout.

We use your photo only to create your personalized product. It’s securely stored and never shared publicly.

Yes. You can email us anytime at support@noahstales.com to request deletion or review of your data.

Yes. All photos must be uploaded by an adult parent or legal guardian over 21. We do not collect or store children’s information directly.

That’s one of our favorite parts! We use the name exactly as you type it, so please double-check spelling before checkout to make sure it appears perfectly on your product.

Absolutely! Our digital coloring books are formatted for easy home printing on standard 8.5x11-inch paper.

Once we begin working on your personalized order, which begins within hours of you placing it, there are no refunds because we put a lot of time and invest in all of our tools to make your personalized product. If you’re not happy with it, let us know and we will do our best to rectify the issue and correct it for you.

We reply to all inquiries within 24–48 hours, Monday through Friday.

Yes! We love creative collaborations. Reach out tosupport@noahstales.comwith details about your project or idea.

They’re both! Every story includes gentle life lessons about teamwork, gratitude, and helping others, designed to spark curiosity and imagination in young readers.

Sign up for our email list at the bottom of our website, or follow us on social media @noahstalesofficial for sneak peeks and special offers.

Still curious? Ask us your question! 🌟

We love hearing from families. If your question isn’t here, just use the form below and we’ll be happy to help.

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